Approach to Medical Mishaps Reduces Malpractice Claims

“A lot of people say it’s the right thing to do,” Boothman said. “I never say that. I say: It’s the smart thing to do; it’s the necessary thing to do. Because if we’re going to look long term, the most important patient is the one we haven’t hurt yet.”

Jill Adams is a freelance medical writer based in New York.